1. Customer Relationship Management (CRM):
    • Manage customer information, interactions, and communication in one central hub.
  2. Sales Pipeline Management:
    • Monitor and track sales opportunities from leads to closure.
  3. Inventory Management:
    • Keep track of stock levels, materials, and products in real-time.
  4. Order Management:
    • Manage customer orders, including order creation, tracking, and fulfillment.
  5. Production Workflow:
    • Streamline the manufacturing process with workflows, task assignments, and notifications.
  6. Customizable Quotations:
    • Create and send customized quotations to customers.
  7. Pricing and Discount Management:
    • Define pricing structures and apply discounts as needed.
  8. Sales Forecasting:
    • Predict sales trends and demand to optimize production.
  9. Material Requirement Planning (MRP):
    • Plan material procurement and allocation for production.
  10. Quality Control Management:
    • Implement quality control processes and checks during manufacturing.
  11. Supplier and Vendor Management:
    • Manage relationships with suppliers and track deliveries.
  12. Lead Management:
    • Capture, categorize, and nurture leads to convert them into customers.
  13. Sales Analytics and Reporting:
    • Provide reports and insights on sales performance, customer interactions, and manufacturing efficiency.
  14. Multi-Channel Sales:
    • Manage sales across various channels, including e-commerce, direct sales, and partners.
  15. Customer Segmentation:
    • Segment customers for targeted marketing and personalized offers.
  16. Customer Support and Service:
    • Provide customer support and service tools to enhance customer satisfaction.
  17. Custom Workflow Automation:
    • Customize workflows for specific manufacturing and sales processes.
  18. Employee Performance Tracking:
    • Monitor employee performance and productivity.
  19. Billing and Invoicing:
    • Generate invoices and manage financial transactions.
  20. Inventory Replenishment:
    • Automatically reorder products and materials to maintain optimal stock levels.
  21. Mobile CRM:
    • Offer a mobile application for on-the-go access to CRM data and customer information.
  22. Task and Event Scheduling:
    • Schedule tasks and events related to customer interactions and manufacturing processes.
  23. Customer Communication Tracking:
    • Log and track all customer communication for reference and follow-ups.
  24. Service Level Agreements (SLAs):
    • Implement SLAs for customer support response times and resolution.
  25. Contract Management:
    • Manage customer contracts and service agreements.
  26. Lead Scoring:
    • Assign scores to leads based on their potential to convert into customers.
  27. Data Security and Compliance:
    • Ensure data security and compliance with industry regulations.
  28. Document Management:
    • Store and retrieve important documents and records electronically.
  29. Integration with Accounting Software:
    • Seamlessly integrate with accounting software for financial reporting and data transfer.
  30. Custom Reports and Analytics:
    • Create custom reports and dashboards to monitor key CRM metrics, sales trends, and manufacturing efficiency.

The Smart Manufacture & Sale CRM is a comprehensive solution that optimizes customer relationships, production processes, and sales operations, ultimately improving customer satisfaction and profitability for manufacturing and business organizations.